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the Out of Memory exception is back

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I have two users who are running

ssms boost oro - 3.6.7072.32847 / build 5/13/19

Microsoft SQL Server Management Studio 12.0.2000.8
Microsoft Analysis Services Client Tools 12.0.2000.8
Microsoft Data Access Components (MDAC) 10.0.17134.1
Microsoft MSXML 3.0 6.0
Microsoft Internet Explorer 9.11.17134.0
Microsoft .NET Framework 4.0.30319.42000
Operating System 6.3.17134

We will get "An error occurred while executing batch. Error message is: Exception of type 'System.OutOfMemoryException' was thrown." on a regular basis - SOMETIMES we can go out of a maximized screen and re-run then things will work but most of the time this means we have to get all the way out of SSMS and then back in --- no huge queires are running and often it can be a simple select * against a table with 5 columns and less than 100 rows... so it is quite annoying.

any suggestions?
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